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Return & Refund Policy

Last updated: 2026

Thank you for shopping with NordKing. If you are not completely satisfied with your purchase, we are here to help.

Returns

Customers may request a return within 14 days of receiving their order. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items

Returns will not be accepted for items that have been used, damaged by the customer, or returned without original packaging.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within several business days.

Exchanges

We replace items only if they are defective or damaged. If you need to exchange a product for the same item, please contact us.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged or defective.

Contact Us

If you have any questions regarding returns or refunds, please contact us at:

Email: support@nordking.tv